Technical Writer
Job Description
We invented the world’s first hardware wallet and created an entirely new industry. We set industry standards including Passphrases, Shamir Backup and Recovery seeds. We value transparency with open-source hardware and software, and we’re dedicated to securing individual freedoms and privacy. We are a self-funded, independent innovator. We are Trezor.
As we continue to expand our product offerings and reach, we are seeking a talented and experienced Technical Writer to join our dynamic team. Sounds like a challenge for you? Then let’s have a closer look at some details.
👉 What will your duties be?
As a Technical Writer you will play a crucial role in creating clear, concise, and user-friendly documentation and guides for our products. You will work closely with our development, design, and customer support teams to ensure accurate and comprehensive documentation, enabling our users to get the most out of our their Trezor hardware wallets.
Your expertise will be instrumental in providing our customers with the necessary knowledge to securely manage their cryptocurrencies.
Typical duties include:
- Conduct thorough research and analysis to gain an in-depth understanding of Trezor (and other) hardware wallets and related technologies
- Collaborate with cross-functional teams to gather information and understand product features and functionalities
- Write engaging content for the Trezor knowledge base, ranging from beginner-friendly articles explaining the fundamental concepts of our products, to detailed step-by-step guides for the most complex operations
- Collaborate with various teams to create new rich content for the Trezor knowledge base, including videos, images, and infographics
- Create and update user guides, troubleshooting guides, FAQs, and product release documentation, ensuring guidelines for editorial tone of voice are adhered to
- Translate complex technical information into user-friendly content for both technical and non-technical audiences
- Organize documentation, making it easier to discover and navigate
- Help develop content plans and strategies based on our user needs
- Develop and refine document management processes
- Stay up-to-date with industry trends and best practices in cryptocurrency and blockchain technology
✍️ What makes you the perfect candidate?
- Native English speaker / C2 certificate
- Proven experience as a Technical Writer, preferably in the field of cryptocurrency, blockchain, or fintech
- Familiarity with docs-as-code, markup languages, command line tools
- Experience creating infographics, diagrams and other media for articles and technical documentation
- Strong understanding of cryptocurrency hardware wallets, blockchain technology, and related concepts
- Excellent written and verbal communication skills in English, with the ability to convey complex information concisely and accurately
- Proficiency in documenting complex technical concepts for a diverse audience
- Ability to work independently and manage multiple tasks with varying deadlines
- Attention to detail and a commitment to delivering high-quality documentation
- Strong analytical and research skills to grasp complex technical concepts quickly
- Willingness to learn
💪 Great skills to have:
- Bachelor’s degree (or higher) in English, Technical Writing, Computer Science, or a related field
- Experience with hardware wallet user interfaces (UI) and software development kits (SDK)
- Familiarity with cryptocurrencies, blockchain platforms, and decentralized finance (DeFi)
- Knowledge of HTML, CSS, and Markdown for formatting documentation
- Understanding of version control systems, such as Git
🤝 What will you get in return?
- A unique opportunity to be a part of a brand that has revolutionized the crypto industry more than once
- Ability to receive part of your compensation in bitcoin
- An amazing team of people who’ll help you put ideas into practice
- Flexible working hours as well as the possibility of working from home
- Budget for professional development (training programs, courses, and workshops of your choice)
- Renovated offices (including gym, football table, billiards, PlayStation and 3D printer)
- Other benefits such as a MultiSport card, company mobile phone tariff, etc.
- Free on-site parking
Join our passionate and dedicated team and contribute to the exciting and rapidly evolving world of cryptocurrencies. This is an excellent opportunity to make a meaningful impact in a cutting-edge industry while working in a collaborative and innovative environment. To apply, please submit your CV and your portfolio or writing samples.
